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Privacy Laws & Business has developed a series of training workshops tailored to the requirements of those dealing with data in different contexts. If your job involves the collection and use of personal data, then it is vital that you understand the implications of both these laws and how they have an impact on your individual responsibilities, as well as throughout your organisation.

By attending one of these courses, your organisation will lay the foundation for achieving a defensible position in the event of a complaint and a subsequent investigation by the Information Commissioner. Numbers are limited to enable the group to divide into smaller groups for practical and scenario sessions, and also to give an opportunity to raise individual questions.

"The workshop more than fulfilled its objectives. I gained a lot of useful procedural advice and tips"
Helen Ryan, Criminal Records Bureau

Public Workshops or in-house training?

The advantage of attending a public workshop with staff from other organisations is that you will learn from each other's experience, both problems and solutions.

The advantage of an in-house session is that you can work either with generic scenarios or, if you wish, focus entirely on your own issues in private.

Contact for further information about in-house training.

There are currently no dates confirmed for public workshops. You may be interested in attending the PL&B annual conference instead. Click here for further details.

"It exceeded my expectations by a long way. The presenters were both outstandingly good and made the whole experience most enjoyable and instructive. All aspects were covered thoroughly and professionally"
Chris Gavin, Oracle UK

Examples of in-house workshops:

Data Protection & Marketing Training

This workshop focuses on the collection and use of personal information for direct marketing purposes. The course will look at the legislation and also guidance from the Information Commissioner on marketing using different media, such as post, telephone, email and text messages. Business-to-business marketing will be covered, as well as consumer marketing. Using practical examples, you will learn how to inform customers about their marketing choices and collect valid consents, and the course will put this into context with your general data protection responsibilities. 

Data Protection and Subject Access Requests

This workshop concentrates on the issues faced by organisations when dealing with subject access requests. The workshop will look at the implications of the Durant decision, how to handle the disclosure of third party data and when to apply exemptions. There will be an opportunity to put your knowledge into practice, and to look at the practical aspects of handling requests, in a series of case studies. The course is ideal for data protection or personnel officers and others dealing with subject access requests. Some knowledge of Data Protection will be assumed. 

Data Protection for HR Staff

This workshop is designed for HR staff and it covers the lifecycle of the employment relationship from beginning to end. During the course we will look at the key issues faced by those responsible for handling employee information, including recruitment, giving and receiving references, handling subject access requests and staff monitoring. The course will also include an overview of your data protection responsibilities and will bring in relevant sections of the Information Commissioner’s Employment Practices Code. 

Data Protection for Health Staff

This workshop is designed for staff working in NHS Trusts and other Health organisations. The course will include the relationship between the Data Protection Act 1998 and issues specific to the health sector, such as the NHS Confidentiality Code of Practice, access to medical records, and the broader requirements of the Information Governance regime. Delegates will participate in discussion of issues relating to the handling of information about patients, illustrated by specific scenarios to highlight potential problems and their resolution. 

Information Governance for Caldicott Guardian/Social Care

This workshop links the developing role of Caldicott Guardians in local authorities with the requirements of the Data Protection Act 1998 and related legislation. The course incorporates practical matters for staff in both Adult and Children Services, and includes discussion sessions where delegates can consider scenarios typical of issues which they have to deal with on a daily basis. Topics covered include: information sharing with Health and other agencies; information issues arising from the Children's Act 2004; implementation of the Information Governance Toolkit.

Data Protection & Freedom of Information

This workshop sets out to demystify the apparently complex relationship between Freedom of Information and Data Protection. Designed for public authorities, the workshop will start with an overview of data protection and then focus on applying the exemption in s40 of the FOI Act. We will examine the disclosure of third party information under an FOI request, taking into account guidance and decisions issued by the Information Commissioner’s Office. Practical examples and case studies will help to put the issues into context and there will be many opportunities for questions and discussion.

Introduction to UK Freedom of Information

This workshop explains the key provisions of the Freedom of Information Act 2000, and how it affects Information Managers, Records Managers, Data Protection Officers and others whose role includes providing information in response to requests from the public. By the end of the workshop, you will feel confident about handling information requests from diverse sources on behalf of your organisation. You will know which steps your organisation needs to take when dealing with requests for information, in particular, how to apply the exemptions to justify withholding information and deal with complaints. You will be able to demonstrate good business practice in handling requests, in line with current thinking and official codes of practice.

Freedom of Information – Confidentiality, Commercial Interests and the Public Interest

Experience in other countries has shown that confidentiality and the protection of commercial interests are two of the most significant exemptions in relation to Freedom of Information. How can we determine what is confidential information or how an organisation’s commercial interest might be affected? How does the public interest test affect these exemptions, and disclosures generally? Using case studies and examples, this one-day course examines the practical application of these critical exemptions and the implications of the public interest test. 

"'Nice that it was a smaller group, better interaction. I now have a good overview of the overall audit process, the course covers all aspects."
Julie Gale, Aegon UK